Shipping policy

Shipping

Please allow 1 - 3  business days for order processing after payment is received. Shipping will take place once order processing is complete and will be shipped via USPS or UPS. Allow 3-5 days for shipping once the order has been processed.  Please be advised - There may be shipping delays due to COVID-19.


Refund & Exchange

Currently, we do not offer refunds. If an item is damaged or defective upon delivery, please contact us within 24 hours (along with pictures of the damaged/defective items), so that we can review & process an exchange for the same item. If it has been 24 hours since your delivery, unfortunately, an exchange cannot be issued.  Contact email: info@luxeindulgence.com